Our Policies
Our Policies
Policies & FAQs
What services does Venture Fitness offer?
Last updated: 13th January 2025
Venture Fitness offers a variety of services and subscription types that are flexible for all budgets.
Training (PAYG)
The ‘Pay As You Go’ training scheme offers clients the freedom of training when they want to and spending how much they want. They can book and will be charged via the Stripe Calendly integration and can bulk buy packages in quantities of 5, 10, 15, & 20.
The PAYG program offers limited service that covers training and on the clock support however will lack a certain depth and support that will be covered in the ‘commitment’ based programs.
Training (Commitment)
The ‘Commitment’ training scheme offers dedicated clients, a chance to train up to 4x a week with 24/7 support. This is set up via a stripe direct debit and the client can choose how often per week they would like to train, up to 4 times per week (16x per month)
Training LITE (Commitment)
The Training LITE program offers a nice ‘in between’ for customers who are potentially on a budget or want a training program and support without training sessions. This is set up via a stripe direct debit and the client can choose how often per week they would like to train, up to 4 times per week (16x per month).
In person and remote training sessions
Last updated: 13th January 2025
Clients reserve the right to choose between in person and remote training sessions assuming that they are able to travel to the given location by the trainer, or if an agreement can be made at the trainers discretion.
Cancellation/Rescheduling Policy
Last updated: 13th January 2025
Sessions may be cancelled/rescheduled up to 24 hours before the session is meant to take place. Cancellations made sooner that 24 hours before the session may not be refunded. Rescheduling requests made sooner than 24 hours before the session will be subject to a rescheduling fee of £5.
Image manipulation policy
Last updated: 13th January 2025
All clients reserve the right to choose wether or not any photos taken of them for promotional or progress tracking purposes are shared on social media. Once the release document is signed then Venture Fitness reserves the right to use any material as deemed appropriate.
The client reserved the right to revoke consent at any time and any material that Venture Fitness has on the client will be deleted, however any pre-existing/previous use of the images will not be reversed/deleted.